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Shipping Policy

Many of our items are shipped directly from the USA, while others may be shipped internationally, in some cases directly from our suppliers.  Shipping times vary; we aim to process and ship your order within 3-4 working days, and delivery can be 4-7 working days if shipped from within the USA, or normally 15-25 working days if shipped internationally.  

Some items may take longer if shipped internationally, depending on various factors, such as which postage service/company is being used, and any potential delays with customs. If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please contact us at customerservice@epicgearvault.com 

As many of our items are shipped on an hourly basis,we are unable to offer a refund, and in the event we do it would be strictly on a case-by-case basis.